Lower Stondon Surgery

01462 850305

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Complaints policy

We always try to provide the best service possible, but there may be times when you feel this has not happened. The following informtation explains our in-house complaints procedure. We ... [continue] Complaints policy


Update 11th June 2020 Please be aware that as from today due to the latest government guidelines you will need to be wearing a face covering when you come to ... [continue] COVID-19

GP Average Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs ... [continue] GP Average Earnings

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. The practice covers the following villages: Lower and Upper Stondon, ... [continue] How to register

Named GP

NHS England require all GP Practices to notify their patients that they have a named GP. Every patient registered with us is assigned to one of the doctors as their ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Policy on Patient’s Rights In relation to primary care, patients have certain rights. Has the right to be on a practice list. Has the right to see a GP (this ... [continue] Patient rights and responsibilities

Practice Charter

At our practice we aim to provide our patients with the best quality care available. Our charter is a statement of what you can expect from this practice and what ... [continue] Practice Charter

Updating your details

If you change name, address, telephone number, mobile number or email address please let our receptionists know by calling or writing to us. You can also complete the following form and ... [continue] Updating your details

Useful Telephone Numbers

Addenbrooke’s Hospital 01223 245151 Alcoholics Anonymous 01234 360011 Bedford Hospital 01234 355122 Childline 0800 1111 Citizens Advice Bureau 01767 314961 Cruse Bereavement Care 01767 312997 Dental Service Emergency 01582 508581 ... [continue] Useful Telephone Numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or ... [continue] Violent or abusive behaviour

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) replaces the Data Protection Act 1998 (DPA) and is designed to match privacy laws across Europe. It has redesigned the way organisations across the ... [continue] General Data Protection Regulation (GDPR)